Halfdays is looking for motivated, personable individuals with great communication skills to join our team part-time at our flagship retail location here in Denver. The role of Floor & Operations lead is to oversee both front-of-house and back-of-house store functions to ensure smooth daily operations and to build connections with the customers while communicating Halfdays' brand values through a community-driven approach, expert product knowledge, and a positive outlook!

This role has openings for part-time positions with the potential to transition into a full-time position.

Responsibilities:

• Responsible for establishing customer relationships and driving sales.
• Contributing to a positive work environment through effective communication and teamwork.
• Welcoming clients into our space, educating them on our products.
• Keeping the store organized, clean, and shoppable.
• Providing our guests with a seamless experience from door to checkout.

Team Leadership & Customer Experience

• Lead and inspire the sales team daily, setting the tone for engagement, performance, and service.
• Act as a role model in delivering outstanding customer experiences, offering personalized recommendations and sharing brand and product stories.

Operational Tasks:

• Manage stock replenishment to maintain a fully stocked, sized, and visually appealing sales floor.
• Maintain an organized, efficient backroom through regular re-folding, re-bagging, and stock rotation.
• Oversee returns, damages, and stock discrepancies, ensuring timely resolution and accurate documentation.
• Collaborate with management in areas of inventory management.
• Identify and communicate product concerns in a timely manner.
• Execute daily operational tasks such as pricing updates, markdowns, and store transfers.
• Uphold visual merchandising standards and ensure the store remains clean, organized, and aligned with brand guidelines.

Qualifications:

• Ability to develop relationships with customers and colleagues
• Ability to positively and proactively handle customer concerns
• Ability to prioritize multiple tasks in a fast-paced environment
• Ability to quickly learn new procedures and processes
• Strong organizational skills and follow through skills
• Excellent communication and interpersonal skills
• High level of ownership, accountability and initiative
• Eager to develop new skills and responsive to feedback

Salary Range: $19-$21/hr

Location: Denver, CO