Return + Exchange Policy
US RETURN POLICY
All items with original tags that have not been worn, washed, or altered can be returned for a full refund to the original method of payment or exchanged within 15 days of order delivery or in-store purchase. Items must be unworn, unwashed, unaltered, and with tags still attached to be eligible for a return. Please note that tags must still be attached to be eligible for a return and we reserve the right to refuse returns that show signs of wear or do not meet the above criteria. We ask that you take care when trying on our products. Items with make-up, odors, deodorant, other stains, or hair are considered damaged and will not be accepted. If we do not accept a return, it will be returned to you. If a return is not shipped back within the allotted time, it will expire and no longer be eligible to be returned. However, you will receive a reminder email beforehand so you don't forget!
Please note that shipping charges are not refundable and Final Sale items are not returnable, exchangeable, or refundable at any time. All Pre-Loved items are Final Sale and are excluded from our standard return and exchange policy.
INTERNATIONAL RETURN POLICY
All items with original tags that have not been worn, washed, or altered can be returned for a full refund to the original method of payment within 30 days of shipping. Items must be unworn, unwashed, unaltered, and with tags still attached to be eligible for a return.
International return shipping will be deducted from the refund and we do not refund any duties or taxes paid. Please note that refunds are issued in the currency the order was originally placed in, regardless of fluctuations in the exchange rate. Additionally, shipping charges are not refundable and Final Sale items are not returnable, exchangeable, or refundable at any time.
We highly recommend getting a receipt when dropping off all returns in case the package is lost in transit back to us. If the package is lost and there is no proof of shipment or delivery then we are not responsible for the return and it will not be refunded. Halfdays is not responsible for any non-Halfdays items shipped back to us in error.
