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Returns

US Return Policy

All items with original tags that have not been worn, washed, or altered can be returned for a full refund to the original method of payment or exchanged within 15 days of receiving your order. Please note that we reserve the right to refuse returns that show signs of wear or do not meet the above criteria and we ask that you take care when trying on our products. Items with make-up, deodorant, other stains, or hair are considered damaged and will not be accepted. In the case that we do not accept a return it will be sent back to the customer.


*As of 03/11/2022, we have updated our return policy. For orders placed on or before 03/11/2022 we will still honor the 30 day return period. Please follow the standard return instructions listed below.

We highly recommend getting a receipt when dropping off your return in case the package is lost in transit en route back to us.


International Return Policy

All items with original tags that have not been worn, washed, or altered can be returned for a full refund to the original method of payment within 15 days of receiving your order.

International customers are responsible for the cost of return shipping. Please note that refunds are issued in the currency the order was originally placed in regardless of fluctuations in exchange rate.

*As of 03/11/2022, we have updated our return policy. For orders placed on or before 03/11/2022 we will still honor the 30 day return period.

Please follow the standard return instructions listed below.

We highly recommend getting a receipt when dropping off your return in case the package is lost in transit en route back to us.

US Returns

Please use this link to make a return. If you need assistance with a return or exchange, please contact us at returns@halfdays.com. We'll get back to you during regular business hours (Monday-Friday from 10:00 AM to 4:00 PM Mountain Time).


International Returns

International customers are responsible for the cost of return shipping. We highly recommend getting a receipt when dropping off your return in case the package is lost in transit en route back to us. Please use the following address to ship back your return:


HALFDAYS

Sauceda Industries

4801 Freidrich Lane

STE 324

Austin, TX 78744

United States

Please see here for information regarding applying for a refund for duties and taxes in Canada.

Once your return is received and inspected, we will notify you if your return is accepted or declined. This process can take up to 10 business days from the date your return tracking information shows delivered.


If your return is accepted, your refund will be processed and applied to the original method of payment. If your return is not accepted for any reason (i.e. tags removed, damage, stains, rips) we will reach out to notify you and send back your item.


Please note that refunds can take up to 7-10 business days to appear on your bank account due to varying processing times of financial organizations.

Once you initiate your return, you may have the option to use an Instant Refund™ Voucher! This voucher allows you the option to get the right item even before returning the wrong one by either exchanging or placing an order for a new item. This credit works as a discount code/gift card and can be used at checkout.

If you choose not to use your Instant Refund™ Voucher - once we receive your returned items, your refund will be processed and funds will be issued back to your original form of payment within 10 calendar days after your return has been delivered. The Instant Refund™ Voucher will become invalid at this time.

Unfortunately, at this time, we cannot edit your exchange order after it has been placed.

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